Shipping Policy
Shipping Policy
Fast & Reliable Delivery
We know you're excited to start your journey to clearer, more even-toned skin. Here's everything you need to know about shipping:
Processing Time
- All orders are processed within 2-3 business days
- Orders placed on weekends or holidays are processed the next business day
- You'll receive a confirmation email with tracking once your order ships
Shipping Times
- Standard Shipping: 6-12 business days
- Expedited options available at checkout
- International shipping times may vary
FREE Shipping
- Enjoy FREE standard shipping on all orders
- No minimum purchase required
Tracking Your Order
- Tracking information is emailed once your order ships
- Track your package anytime through our website
- Contact us if you haven't received tracking within 5 business days
Shipping Restrictions
- We currently ship to all 50 US states
- International shipping available to select countries
- Some restrictions may apply for certain locations
Important Notes
- Delivery times are estimates and not guaranteed
- Delays may occur during peak seasons or due to carrier issues
- Signature may be required for high-value orders
Lost or Delayed Packages If your order hasn't arrived within the estimated timeframe:
- Check your tracking information
- Contact your local post office
- Reach out to us at info@kojiskincare.com
Questions? Our customer care team is here to help: info@kojiskincare.com
We're committed to getting your skincare essentials to you as quickly as possible so you can start seeing results.